Jack in the Box

Do not eat here!!!! Ordered 2 Jr jumbo jacks. My girlfriend had ordered one burger without pickles and one with extra onion. We got our food and checked the burgers which by the way were not even warm. They had left pickles off both burgers and didn't put any extra onion. We went inside to explain that the order was wrong. The lady behind the counter went back and got the cook, the woman who said she made our burgers told us she remembered putting pickles and extra onions on the burger. And told us they couldn't give a refund. Like why would we take the pickles off and go in to complain. We simply asked them what we can do then if they wouldn't give a refund. The woman told us they can make something else and that she "didn't know" what else they could do. We agreed to have them fix our food since that was the only option. Walking out to our car 3 police officers pull up because jack in the box had called them on us. We weren't loud, we weren't aggresive or anything. I have never heard of a restaurant calling the police on customers after they had messed up the order. Never eat here. Horrible business.

Nobody in line. Had to wait 45 mins for 1 burger. This is a common issue at night with the same cashier for a year now. Always gets the order wrong, seriously. Every time. And not only is he rude but if you correct a mistake you're signing yourself up for ridicule. I can't understand why he hasn't been fired. Don't go here when he's working!!