Gymboree
8700 Northeast Vancouver Mall Drive, Vancouver
Website:
gymboree.com
Phone: +1 360-254-3533
Opening hours:
Mon10:00-21:00
Tue10:00-21:00
Wed10:00-21:00
Thu10:00-21:00
Fri10:00-21:00
Sat10:00-21:00
Sunclosed
Categories:
Clothing Establishment
Suggest updates
I bought two of the same style/color dress for each of my two daughters. I am extremely particular and dress them alike. When I put the items on my daughters, the front of the dress fell below each of my daughters breast line. When I went to explain this and return the defective dresses for merchandise credit, after not being able to find two other dresses to my liking in the store, the manager came out and told me that I had laundered the items. The dresses did not fit correctly, and I did not launder the items. The manager was completely and utterly rude. I offered to have my daughters put the dresses on so that she could see that they did not fit properly (they were the correct sizes). She stated that I had to choose something at that time and would not issue a merchandise credit. I have never in my life been treated like that. My daughters always get complemented on their appearance and clothing. I put much time, effort, and money in my daughters clothing. The dresses that were purchased were sales items. The total for both items was only 24 dollars. To be treated that rudely and called a liar for 24 dollars is incredible. Needless to say I will no longer be a patron of Gymboree or Crazy 8s. I am so livid, that I am going to share this awful experience with other mothers in the moms group that I belong to, as I do not wish for anyone else to be treated like this.