Tacoma Steel Supply Co

You will have to contact them a number of times before they give you a quote. They told me my steel was done and when I picked it up half of it was unable to locate. Had to wait a 3 more days after for the rest. Its a headache if you are trying to stick with a schedule. Very poor organization. Go to someone else if you don't want to look like an idiot to your customer, or take the lead time that they give you and double it. It has never gone close to smooth working with these guys.

I needed about 64 square feet of 1/4 inch plate steel cut to specific sizes. I got a quote from a similar place in Kent that I thought was quite high. I went into the office of Tacoma Steel and was given a quote a little less than half the price the place in Kent had quoted. They told me the order would be ready in a week; they actually called me a couple of days before I expected. One piece had been mis-cut, we looked over the original order, there had been a miscommunication, it was as much my fault as the guy who took the order. They supplied a replacement piece in a day at no charge and let me keep the mis-cut piece. I'm a small time purchaser, but I've never been made to feel like my business wasn't wanted. Hint; don't call for a quote by phone or request a quote by email, do it the old-school way and go to their office in person. P.S. I was very please with the accuracy and quality of the cutting too.

Bad Customer service, office workers are rude. Don’t recommend buying from here.