I come into the branch on 5th Ave in downtown Seattle once a month to do share branching and the staff has always been great until today. The lady was very rude and told me I can't do shared branching. I explained I've done this before. She continue to run around in circles trying to explain why. I asked when the policy changed and she refused to answer the question. I am fine with policies changing, but not fine with being treated poorly.
All USA
I come into the branch on 5th Ave in downtown Seattle once a month to do share branching and the staff has always been great until today. The lady was very rude and told me I can't do shared branching. I explained I've done this before. She continue to run around in circles trying to explain why. I asked when the policy changed and she refused to answer the question. I am fine with policies changing, but not fine with being treated poorly.