My daughter bought a pair of heels for prom here, tried them on in the store and when they were put back in the box, a dust line got on a shoe from rubbing on the other shoe. So, 2 weeks later my daughter tries them on and they kill her feet. I go to exchange them and they refuse. They were not "worn" nor dirty, but still they refuse to honor their policy that's on the receipt.
Bad business practices, and no customer service.
All USA
My daughter bought a pair of heels for prom here, tried them on in the store and when they were put back in the box, a dust line got on a shoe from rubbing on the other shoe. So, 2 weeks later my daughter tries them on and they kill her feet. I go to exchange them and they refuse. They were not "worn" nor dirty, but still they refuse to honor their policy that's on the receipt. Bad business practices, and no customer service.