A Star Distributing

7614 North Market Street, Spokane
Website: astardistributing.com
Phone: +1 509-467-6809

Opening hours:
Mon08:00-17:30
Tue08:00-17:30
Wed08:00-17:30
Thu08:00-17:30
Fri08:00-17:30
Satclosed
Sunclosed

Categories: Car repair  Establishment 

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Reviews

1
Jul 24, 2018

James Smith

I had them install a windshield in my van on Tuesday 3/14/17. They left some tape on that they said had to stay on for 24 hours. I removed the tape on Wednesday and the paint under the tape peeled off with it. I called them today, Thursday 3/16/17 and they said to bring it in so they could look at it. After looking at it they acted like it shouldn't be a big deal because there is other paint wear on the roof. I told them the point is, I am trying to make it look better, not worse, and the tape that they put on pulled the paint off. They admitted that the only way to fix it correctly was to paint the whole roof and they were not willing to do that. He offered to attempt to patch the peeled spots or give me a partial refund. I told him i wanted it to look decent and he admitted patching wasn't going to look right. Eventually he told me the only thing he would do is give me a full refund and he would never work on my van again. They also kept going back and forth between saying that had never happened before and it is a common problem with gm.


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