We purchased a home august 2016, it had a brand new roof on it. That winter we had lots of leaking through our roof causing thousands of dollars in interior damage. Peak Construction Installed the roof, that information came from the previous owner who paid peak to instalI it and who i was in regular contact with this winter( Also peak construction confirmed they installed the roof to me). After all the leaking I called peak to come help shovel the snow and place heat tape up there. He said they would be here one day and then just not show up or call. I would call him and he would say sonething came up and that he would here tomorrow. Same thing, no show no call. I would call him and no apology just that something else came up. This went on for weeks. The reason I kept calling him is first, he built the roof, and second he's one of the only roofers in town. After 3 weeks of the run around he said he'd be here in the morning at 8, 11 came around and he wasn't there so I called and he was rude and said he'd be there when he could probably around 12. 2pm rolls around and he hadn't shown. My wife called him and he was rude to her but said he'd be there. They eventually showed up and spent as much time taking smoke breaks as they did working. Then he went to the door and and he double charged my wife. My wife hates it when I'm not home for this kind of stuff because she's afraid she'll get taken advantage of, after dealing with peak construction I now know why. I called him from work pissed that first, he was a jerk to us then tried to take advantage of my wife. He agreed to bring our check back and we wrote him one for the agreed amount. On top of that when I came home I found many pieces of my roof in the snow pile they shoveled off.
A few months later I hire another roofer to replace the problem area on our roof and when they pull up the shingles they find a 2-3ft hole in the underlayment that Peak tore and just covered up with shingles. The water was just running into my attic and damaging the interior of three rooms. Aweful customer service and worse quality of work. I'll try to post a photo if I can figure out how. Stear clear!
All USA
We purchased a home august 2016, it had a brand new roof on it. That winter we had lots of leaking through our roof causing thousands of dollars in interior damage. Peak Construction Installed the roof, that information came from the previous owner who paid peak to instalI it and who i was in regular contact with this winter( Also peak construction confirmed they installed the roof to me). After all the leaking I called peak to come help shovel the snow and place heat tape up there. He said they would be here one day and then just not show up or call. I would call him and he would say sonething came up and that he would here tomorrow. Same thing, no show no call. I would call him and no apology just that something else came up. This went on for weeks. The reason I kept calling him is first, he built the roof, and second he's one of the only roofers in town. After 3 weeks of the run around he said he'd be here in the morning at 8, 11 came around and he wasn't there so I called and he was rude and said he'd be there when he could probably around 12. 2pm rolls around and he hadn't shown. My wife called him and he was rude to her but said he'd be there. They eventually showed up and spent as much time taking smoke breaks as they did working. Then he went to the door and and he double charged my wife. My wife hates it when I'm not home for this kind of stuff because she's afraid she'll get taken advantage of, after dealing with peak construction I now know why. I called him from work pissed that first, he was a jerk to us then tried to take advantage of my wife. He agreed to bring our check back and we wrote him one for the agreed amount. On top of that when I came home I found many pieces of my roof in the snow pile they shoveled off. A few months later I hire another roofer to replace the problem area on our roof and when they pull up the shingles they find a 2-3ft hole in the underlayment that Peak tore and just covered up with shingles. The water was just running into my attic and damaging the interior of three rooms. Aweful customer service and worse quality of work. I'll try to post a photo if I can figure out how. Stear clear!