Acted like we had a blank check from our insurance company. What you need in a remediation company is somone with the common sense to make decisions based on facts. Dont spend time pulling baseboards when its obvious that the sheetrock will have to be flood cut! If my carpets are soaked with sewage and you charge me more for labor why do you throw the old carpets in the back of a dryvan filled with the dehumidifiers and blowers you will be taking to your next job. Two stars because employees were polite. 5k to suck water out of carpets, pull 500 sq ft of carpet, set dehumidifiers and run test. Have them clean your carpets and call a real contractor.
Worst contracting services I've ever had. Final total was more than double the initial estimate, they didn't finish the job properly, left the site with trash lying around, and took 3 times as long as it should have.