I moved from Seattle, WA to Nashville, TN- this was the lowest bid I could get for my move. They called ahead to confirm, and they arrived on time for pickup, they packed everything up and put it in the tuck within thirty minutes. We had some holiday travelling to do so we weren't going to be in town until about a week before estimated delivery, but I booked a storage unit just in case they arrived before the last possible day. However they were late, I called many times and spoke with Nicole who kept me posted on when the truck would be leaving. They finally arrived eight days late, but nothing was broken or damaged and being that I was six months pregnant, I didn't have to lift a finger. They refunded me $80 a day for each day they were late. Overall, I was satisfied, but I had about two months before I actually needed anything in storage and we also only moved a 500sf apartment. Customer service was great, I think they should expand their 21 day promise to deliver because it seems like they aren't meeting it. I would have liked to know that it was going to take a month to deliver because it cost me $300 to hold our storage unit and my mom had to go set up the account in person for it a few days after having surgery. That felt like a waste of time and money, but otherwise they seem to be a normal moving company.
All USA
I moved from Seattle, WA to Nashville, TN- this was the lowest bid I could get for my move. They called ahead to confirm, and they arrived on time for pickup, they packed everything up and put it in the tuck within thirty minutes. We had some holiday travelling to do so we weren't going to be in town until about a week before estimated delivery, but I booked a storage unit just in case they arrived before the last possible day. However they were late, I called many times and spoke with Nicole who kept me posted on when the truck would be leaving. They finally arrived eight days late, but nothing was broken or damaged and being that I was six months pregnant, I didn't have to lift a finger. They refunded me $80 a day for each day they were late. Overall, I was satisfied, but I had about two months before I actually needed anything in storage and we also only moved a 500sf apartment. Customer service was great, I think they should expand their 21 day promise to deliver because it seems like they aren't meeting it. I would have liked to know that it was going to take a month to deliver because it cost me $300 to hold our storage unit and my mom had to go set up the account in person for it a few days after having surgery. That felt like a waste of time and money, but otherwise they seem to be a normal moving company.