Best condo management company I have worked with over my 11 years as a condo board member. We have gone through more than a few management companies that did not meet our expectations. We have been with The Copeland Group for 4 years now. It is nice to be working with a company that gets the job done. Our current manager is especially responsive. Being a condo manager can be a stressful, thankless job, so I am impressed with our manager's professionalism. There will always be the occasional issue. Managing condos is not a high profit margin business, and a given manager tends to be responsible for more properties than is ideal. But, our current manager, James, makes us feel like we are his only property. And when the ball inevitably gets dropped once in awhile, he is responsive when the issue is discovered. Of course, I do not know what prompted the 1 star reviews. I can only say from my experience on the board that there are all kinds of owners, some less reasonable than others.
All USA
Best condo management company I have worked with over my 11 years as a condo board member. We have gone through more than a few management companies that did not meet our expectations. We have been with The Copeland Group for 4 years now. It is nice to be working with a company that gets the job done. Our current manager is especially responsive. Being a condo manager can be a stressful, thankless job, so I am impressed with our manager's professionalism. There will always be the occasional issue. Managing condos is not a high profit margin business, and a given manager tends to be responsible for more properties than is ideal. But, our current manager, James, makes us feel like we are his only property. And when the ball inevitably gets dropped once in awhile, he is responsive when the issue is discovered. Of course, I do not know what prompted the 1 star reviews. I can only say from my experience on the board that there are all kinds of owners, some less reasonable than others.