Horrible experience again and again. I am finally closing my account, although it will create a lot of hassle in my life, it will be worth leaving Bank of American once and for all. These people are a machine that do not care about our lives. Time to go to a credit union where they care. I used to bank at Citibank and I was so happy. When I moved to WA, there was not Citibank option available so I ended up with this horrible bank. I don't know anyone that has anything nice to say about this bank. They cost me 500.00 dollars today, and it all could have easily been avoided. Bye bye Bank of American and good riddance.
Great service from the staff!