Two issues: 1) Flowers came to my mother without the card. So she had no idea who they came from and had to ask me. 2) I used their website and the very next day I had over $700 I fraudulent credit card charges on my debit card. It was the only website I used my debit card on recently. Fortunately Bank of America caught all but the first $75. So yeah one star, one police report and one fraud investigation.
Horrible, horrible place!! Horrible customer service. Wanted to send my mom flowers for mother days. She wanted me to just give her money and run my card and said the arrangements they had on the cooler where not the ones on the website and she had no time to tell me what they had. Then hung up on me. Stop giving people like this your time and money.