Starbucks

This is the worst Starbucks I have ever frequented, which is unfortunate, as it is the most convenient for my drive into work. I had given up on stopping here due to the frequency in which they got my simple drink wrong. At least 50% of the time they leave the cream out of my Americano. The label is always correct showing "Vt Americano with Cream". Further, I went to this store nearly every work day for 2 years and never once did they act like they had seen me before. Very unfriendly feel. The drive through is ridiculously slow in busy times too. I switched to Tully's at Canyon Park, when the second day I walked in and they welcomed me and knew my drink from the previous day. I decided to give this Starbucks a try again this morning after avoiding this store for over a year. I ordered my usual drink, the man repeated it back twice, the label was correct, but it was wrong. I of course didn't take a drink until I was way down the road. I know this is a first world problem, but good grief, if you are going to charge a $3.58 please, please, please put a process in place that gets the drinks rights.