Toyota of Tri-Cities

They were timely and the parts I ordered were there too. And they have a fantastic waiting area with water, juices, cookies and other snacks to boot! It's actually a pretty nice place. If you're only getting your oil changed or tires rotated, they are a bit on the slow side, but they tell you how long it will be so you can plan accordingly and give you a call when it's ready for pickup. I think they even have shuttle service, but I didn't need to use it.