My husband and I have been using Rite Aid for the 4 years that we have lived in Gig Harbor. We are in the store for the pharmacy as well as many other of our daily and weekly needs.
Between my husband and myself we have several prescriptions each month we are required to get.
I had called in 4 scripts that were the same ones I have been taking for 4 years. I went in the day after they were supposed to be ready and they were NOT ready. They told me they could have all of them ready in 30 minutes except one and it would have to be approve by the insurance company . I never heard anything else from this medication until I was called and told they had held the medication for me as long as they could and they would have to put it back if I couldn't come and get it that day. Well, I could not go that day. So I did as they told me to do and called it in again. When I went to pick it up, it was not ready. I finished my shopping in the store went back and it still was not ready.
Now, I could understand if there were a lot of people in the store, but there were no customers. They had orders I am sure, but I was a customer standing right there.
It has been 4 hours since I left the store and I have not been called to say the script is ready.
TOO MANY TIMES WE GO IN AND OUR MEDICINE IS NOT READY!!!!!!!! These are not new scripts!
These have not just been called in!!!!!!
Then the pharmacist and/or technition is rude. They leave it all up to the cashier to deal with when it is clearly their fault.
RITE AID NEEDS TO GET A HANDLE!!!! Too many other choices!!!!!
GETTING TIRED OF BEING TREATED BADLY AND HAVING TO MAKE TOO MANY TRIPS TO RITE AID!!!!
All USA
My husband and I have been using Rite Aid for the 4 years that we have lived in Gig Harbor. We are in the store for the pharmacy as well as many other of our daily and weekly needs. Between my husband and myself we have several prescriptions each month we are required to get. I had called in 4 scripts that were the same ones I have been taking for 4 years. I went in the day after they were supposed to be ready and they were NOT ready. They told me they could have all of them ready in 30 minutes except one and it would have to be approve by the insurance company . I never heard anything else from this medication until I was called and told they had held the medication for me as long as they could and they would have to put it back if I couldn't come and get it that day. Well, I could not go that day. So I did as they told me to do and called it in again. When I went to pick it up, it was not ready. I finished my shopping in the store went back and it still was not ready. Now, I could understand if there were a lot of people in the store, but there were no customers. They had orders I am sure, but I was a customer standing right there. It has been 4 hours since I left the store and I have not been called to say the script is ready. TOO MANY TIMES WE GO IN AND OUR MEDICINE IS NOT READY!!!!!!!! These are not new scripts! These have not just been called in!!!!!! Then the pharmacist and/or technition is rude. They leave it all up to the cashier to deal with when it is clearly their fault. RITE AID NEEDS TO GET A HANDLE!!!! Too many other choices!!!!! GETTING TIRED OF BEING TREATED BADLY AND HAVING TO MAKE TOO MANY TRIPS TO RITE AID!!!!