Lee's Automotive

1820 South 341st Place, Federal Way
Website: leesautomotive.com
Phone: +1 253-883-4100

Opening hours:
Mon08:00-17:00
Tue08:00-17:00
Wed08:00-17:00
Thu08:00-17:00
Fri08:00-17:00
Satclosed
Sunclosed

Categories: Car repair  Establishment 

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Reviews

1
Jul 29, 2018

Jordan Feazell

UPDATE!!!! Lee's had my SUV for 9 months. It's going on 10 that I have yet to have my car returned. My car is now at a different auto shop. I pray I will be done next week 10/8 but things are actually getting done. They had it for 2.5 weeks so far. In September the new manager called me and said I just need to come and get my car because they can't fix it!!!! NOTHING had been done to it. When I went to go see if for myself my car looked as if it had been stolen and stripped. An employee there told me that he was confused on why it had been there that long and Pablo(manager at time) didn't give him any specific reason. He wasn't the only employee who said that to me and I end up getting another opinion. JUST BE CAREFUL WITH THIS PLACE. I was a returning customer but not I wouldn't trust them... (First post) Their communication is TERRIBLE!!! They literally called me once. That was 7 months ago to let me know they received my car. Every time I called, I was told I would get my car the following week or next day and never do. Pablo doesn't return calls. A part was back order, understandable. But each call there is a different story. NO FOLLOW UP!!! Unless Progressive is your insurance handling the claim don't go there. I was a returning customer. But not anymore


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