Cannot comment on their work but seems like they’re getting too big for their britches. Called about getting someone to come look at the furnace, was surprised it costs around $200 just to take a look, guy on the phone said you can call around to other places (i.e. we don’t need your business). Rude.
We have had Evergreen State service our old furnace for years. Always very professional. When it was time to replace, upgrade and add AC, we called Evergreen. Leslie was very thorough in her inspection and bid. Our house was sold with an unfinished daylight basement. Once it was finished by the previous owner, the furnace and return wasn't enough for the double square footage and the basement was always cold. Rich came to inspect and create a plan to add a second return in the basement He is a genius!! It was a pleasure to work with Rich and Abel. They were both so polite, engaging and always called my little dog by name. They care about their work and attention to detail. Abel helped me set up the new digital thermostat and gave me a tutorial. Both always explained each step of the process. It was a pleasure to work with them. So happy to have heat!