Quote for brake job on girlfriend's car was fraudulent, with perfectly good parts listed as defective, and billing labor for each step of the job as a separate job, including time to tear down each stage of the assembly with redundant charges, trying to take advantage of the fact she didn't know better. 1100 dollars for a car that only needed pads. Quoted for new calipers (working fine, for thousands of miles now), rotors, saying they were "rusted", when no contact area has any damage, and only light surface rust on the rotor hub and material well within serviceable range and with no unusual wear patterns.
Beware. The guy couldn't look me in the eye once I started questioning why they had billed to to move calipers, pads, rotors, and each step at full rate, and started mumbling some half hearted explanation about them only being "recommendations". Corporate didn't even offer an apology when I complained.
Went home, jacked it up in the rain, put in some new pads, got thousands of miles without issues. Avoid this place like the plague, especially if you're a woman who doesn't know much about cars. They will try to take advantage of the fact and over bill you 400% what you should pay.
All USA
Quote for brake job on girlfriend's car was fraudulent, with perfectly good parts listed as defective, and billing labor for each step of the job as a separate job, including time to tear down each stage of the assembly with redundant charges, trying to take advantage of the fact she didn't know better. 1100 dollars for a car that only needed pads. Quoted for new calipers (working fine, for thousands of miles now), rotors, saying they were "rusted", when no contact area has any damage, and only light surface rust on the rotor hub and material well within serviceable range and with no unusual wear patterns. Beware. The guy couldn't look me in the eye once I started questioning why they had billed to to move calipers, pads, rotors, and each step at full rate, and started mumbling some half hearted explanation about them only being "recommendations". Corporate didn't even offer an apology when I complained. Went home, jacked it up in the rain, put in some new pads, got thousands of miles without issues. Avoid this place like the plague, especially if you're a woman who doesn't know much about cars. They will try to take advantage of the fact and over bill you 400% what you should pay.