DO NOT BUY AN RV FROM THIS DEALER!!! Maybe its just Pasco, WA but I've never been more unhappy with a purchase. They are great at sales but their customer service is horrible. Their service department does not return phone calls, even after multiple calls. We bought an extended warranty for on-site work but Pasco location doesn't arrange actual warranty work. It was necessary to file a Better Business complaint to get Blue Dog RV to correct damages they caused to our Grand Design Imagine travel trailer. We've had this unit less than 90 days and it has a myriad of issues. Our outdoor microwave has never worked, guess their staff missed this major problem during their "go through" of our trailer. We are having electrical problems, black tank draining problems and other issues to numerous to mention. Guess we got a Monday or Friday built unit, too bad Blue Dog doesn't stand behind the product they sell. Sheryl
DO NOT BUY AN RV FROM THIS DEALER!!! Maybe its just Pasco, WA but I've never been more unhappy with a purchase. They are great at sales but their customer service is horrible. Their service department does not return phone calls, even after multiple calls. We bought an extended warranty for on-site work but Pasco location doesn't arrange actual warranty work. It was necessary to file a Better Business complaint to get Blue Dog RV to correct damages they caused to our Grand Design Imagine travel trailer. We've had this unit less than 90 days and it has a myriad of issues. Our outdoor microwave has never worked, guess their staff missed this major problem during their "go through" of our trailer. We are having electrical problems, black tank draining problems and other issues to numerous to mention. Guess we got a Monday or Friday built unit, too bad Blue Dog doesn't stand behind the product they sell. Sheryl