First of all, I'm not the type of person to give out 5-star reviews for the heck of. If I give a 5-star review, it's because this company clearly deserves it. My wife and I (and five week old daughter) stopped by to look at a used vehicle they had for sale and were connected with Tyler B. Now, my wife and I have both bought and sold a fair number of vehicles in our lives and I have had decent experiences, terrible experiences, and good experiences. However, I have never had as great an experience with a salesperson as with Tyler. Tyler brought the car up for us, let us look through everything, answered any and all questions we had, and let us test drive it without any issue. He was very professional, but also incredibly personable...and not in your stereotypical "salesman-y" way. We genuinely enjoyed dealing with him. On the purchasing side of things, Tyler was amazing. We were comparing their vehicle with another one very similar and in the same area. We knew we would purchase one of them that day, expressed to Tyler where we needed to be in order to push us in the direction of their's, and he legitimately made it happen. He was kind, respectful, and happy through the entire deal. Absolutely no pressure or attitude at all, just relaxed and kind the entire time. There were a couple things on the vehicle that we had some issues with (some normal used car stuff) and Tyler got all that taken care of which really did make a difference to us when it came to pulling the trigger on the purchase. Hands down, the best experience we've ever had...and I honestly don't say that lightly. I don't plan on purchasing another vehicle for awhile, but when I do, Tyler and the Jaguar Land Rover Bellevue team will be my top choice. I'm already recommending them to friends and co-workers. On a side note, I just want to mention that even though we mainly dealt with Tyler, everyone we dealt with at the dealer was stellar and very friendly and personable. I know there are plenty of people at work behind the scenes, and we really appreciate how Jaguar Land Rover Bellevue is run; they truly have a wonderful team.
I can't thank the team here enough! Sergey was beyond amazing and accommodating. I came in just to look 2 weeks prior to being able to purchase and let him know I would be ready once I closed on my house. He did not push me at all and let everything happen organically, yet took all the time to show me inventory and all the features of the Velar. He stuck with me through the process and assured me we would find the Velar I wanted. They were able to get me approved for financing and beyond that made every step of this process easier than ever expected. If you are looking, get here, and ask for Sergey! Then if your lucky you will get to sign papers with Natalie who is super sweet and can explain all and everything that you are signing for. Thank you for making the Velar I have been dreaming about a reality!!!!