Our 9 year old furnace stopped working on a Sunday. I called first thing Monday morning and the dispatching person answering was professional and attentive. The response timing was great and our tech was Sam. He was GREAT - knowledgable, diagnosed the problem quickly and was able to secure the necessary parts to get the job completely done. Before going the repair route, he outlined the alternative of replacement but was not pushy and provided the information we needed to make an informed repair decision. We've had lots of other companies out but Eastside has definitely earned our business!!
Our 9 year old furnace stopped working on a Sunday. I called first thing Monday morning and the dispatching person answering was professional and attentive. The response timing was great and our tech was Sam. He was GREAT - knowledgable, diagnosed the problem quickly and was able to secure the necessary parts to get the job completely done. Before going the repair route, he outlined the alternative of replacement but was not pushy and provided the information we needed to make an informed repair decision. We've had lots of other companies out but Eastside has definitely earned our business!!