Vintage At Lakewood

This place is great right up until you have signed a lease and are locked in. Then that wonderful, caring facade ends. We have been lied to, ignored and left feeling that our family member is not being provided a safe and properly managed living environment. We have had several different employees tell us different stories about rules and regulations, each contradicting the other, usually when we have an issue, no one answers the phone or returns phone calls (including when paging the emergency maintence number). Bottom line is, these people are not qualified to be running this complex and for being such a new building, there are way too many problems (and excuses). I have spoken to several other residents who share our frustrations. Red flags everywhere!!