Not sure the name of the woman, but she was dropping the word "retard" like peanuts at a circus. "Sorry, I swear I'm not retarded" "thankfully I'm not actually retarded" "oh its okay he knows I'm retarded he's just trying to be nice!". I will drive out of my way to not go to this place again. Disrespectful.
I was returning a computer. An email was sent from UPS with a bar code and stating that the UPS store can scan the code and take the package. The person working there said that he can't take it, I told him that it was an email from UPS, but he insisted that he cannot take it, not even trying. Then he goes on to speak to me in a manner that he is teaching a kid about mailing label. "Do you think we can send this package without knowing where it goes?" this is what he said and he moved on to another customer. I spoke with another person working there and asked her that I have a bar code and it is from UPS, she scanned the code and sure enough the label prints. The first person I was working with saw that it worked, but did not apologize, he did nothing. One of the worst services.