Curious if the 15 min people typically spend here is considered the time spent waiting for their food after they order. Pulled into the drive up around 8:05am on a Thursday and no other customers were waiting. It took about a min before someone acknowledged me to take my order. Not a problem. Placed my order which came to almost $25. Again, no problem since this was for 3 adults and 2 toddlers. Pulled up to the window expecting someone to be there to collect my payment. Not an employee in sight. So I waited. A customer pulled up behind me. We both waited. After about 5 - 6 min the other customer left (I'm sure to go to McDonald's down the street for his coffee). Figuring they were shorthanded I would wait a little longer, even honked my horn. However, after 10 min without anyone coming to the window to explain the wait or to give me my coffee, I figured they didn't need my money either and I left. As I was driving around the building, someone else was placing their order. Hope they got to eat.
All USA
Curious if the 15 min people typically spend here is considered the time spent waiting for their food after they order. Pulled into the drive up around 8:05am on a Thursday and no other customers were waiting. It took about a min before someone acknowledged me to take my order. Not a problem. Placed my order which came to almost $25. Again, no problem since this was for 3 adults and 2 toddlers. Pulled up to the window expecting someone to be there to collect my payment. Not an employee in sight. So I waited. A customer pulled up behind me. We both waited. After about 5 - 6 min the other customer left (I'm sure to go to McDonald's down the street for his coffee). Figuring they were shorthanded I would wait a little longer, even honked my horn. However, after 10 min without anyone coming to the window to explain the wait or to give me my coffee, I figured they didn't need my money either and I left. As I was driving around the building, someone else was placing their order. Hope they got to eat.