Shell

1605 Northwest Gilman Boulevard, Issaquah
Website: find.shell.com
Phone: +1 425-392-7452

Categories: Convenience store  Establishment 

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Reviews

1
Aug 01, 2018

Elizaveta Hermann

One of the pumps did not work after I swiped my credit card, so I went in to ask an attendant for help and let him know about the issue. He identified as Jackson, looked at his computer, and rudely replied that nothing was wrong with the pump. I used another pump to fill gas and checked the previous pump if it was still malfunctioning and it was. Once more I stepped inside to let the clerk know that he’ll need to check out the pump because something was wrong with it. However, no forthcoming reaction, no helpful remarks came and I was just completely dismissed. It is not the kind of customer service I would expect in an otherwise friendly Issaquah community.


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