Seattle MINI

Nicely presented and professional Mini dealership. The sales people were young and enthusiastic, yet mellow and made it clear they were just there to answer questions and help shop. No pressure sort of place. I had service done on my used Mini Cooper S that I bought elsewhere. They treated me as if I bought a new car from them. No European car service is cheap, but you get what you pay for. I am a mechanic, and can tell decently ran shops and techs by looking at how the work areas are set up and kept. Mini Seattle service department is beautiful and well kept. It's the kind of place you want to do the work on a car you love. As far as the work, they did it right and the car runs like new again.

charged 3x for same service, then told it was my problem to contact CC company (in a way and tome that makes you not want to go back). Service advisor charged CC without code then went to accounting who charged correctly while service advisor was trying a 2nd time. Worst part, again is Keith saying "this is your problem and you need to call your bank" which of course the banks have proof that Mini is in the wrong and we are still waiting for the correction, or even someone willing to help.