They offered a low price on a new 2015 Zuma but when you call they want a crazy prep fee and crazy document fee. The fees end up being 25% over the price of the scooter, not including tax. Then they say “come in and make us an offer - we only take offers in person”. Sure, for me that means a ferry ride from Whidbey both ways. All to take a chance they will be reasonable. Terrible sales policy.
Called in to see if bike was available. Dealt with Bill. Asked for more in depth pics. Had 8 pics within 5 minutes and he didn’t try to hide anything. Showed all pertinent views. I showed up an hour later. He was in front waiting to greet me. Showed me bike, offered alternatives of higher and lower price. I made fair offer and was given more than fair counteroffer within 3 minutes. Finance was quick and painless. There was no funny business or surprises. These guys are there to serve honest and fairly. I am a former car salesman and this is first rate behavior and service. I will not use another shop or salesmen in the future and I have 6 shops closer to where I live. One being 3 miles away. I referred a friend and he was impressed with the the experience as well. Great prices on apparel and gear and bikes as well as a very healthy in stock inventory. This is a great place to do business.