Red Wing

You can spend a lot more on boots some other places... but you'd be hard pressed to get much better quality or any better value for your money. The boots have *literally* changed my life for the better - my feet don't hurt anymore after a long day. I also want to give a shout out to Matt who works there (at least I think it's Matt - that's the name on my receipt anyway) - he helped fit me 6+ months ago, guided me toward the right boots (he even showed me the wrong boots when I insisted on seeing them), was very friendly and professional, and is always helpful when I come in for boot oiling. The other guy that works there isn't bad at all, but Matt really does a superlative job.

Between my father and I, we've spent about $3k over the last few years buying boots from this guy. Have always had a great experience but this last time in when going to make my $340 boot order, David the owner brushed me off and was very rude. He acted too busy for to give me any help. When I asked if he carried the boot I normally get in black still he said no and walked in the back. When he popped out I told him I'd be needing to find a new boot and he didn't say anything and kept doing his own thing. All my previous times in the shop he had been very helpful in finding me the boot I want and/or getting it ordered. Also the younger guys who work their have always greeted us by name and have been helpful. This though, has changed my opinion about David and he has lost my business as well as my fathers business from here on out which will be a lot of business as we are a Red Wing family. If I could rate him zero stars for this encounter I would.