Great education and knowledgeable staff. Car racks etc are expensive, so thankfully they also sell USED gear of all kinds. Not all their prices were marked which was somewhat frustrating. I went there to research roof cargo boxes and though I bought the gear on OfferUp, I paid them to install it on our minivan. It's nice having a local vendor help determine which components are needed to fit your vehicle. Their consultation and willingness to work within a budget makes this business a great adveture gear outfitter.
The manager at this location is incredibly courteous and is willing to go the extra mile to make sure you're taken care of. I purchased the part for a roof rack on my Outback and by the time I got home and began the install, I quickly realized that a part we required may have been defective. The manager (I forget his name) stayed passed his shift to ensure we got it in time for a Leavenworth trip first thing the next morning. Can't thank him enough for going above and beyond!