We had a very good experience with our kitchen backsplash install. Paid the in-home consult fee, and the decorator was fine, but It was kind of a waste of money because I had a picture of what I wanted and ended up going into the store and picking out everything myself, and it was definitely not the trendy subway tile look. They do have a nice selection of tile samples and are happy to order special - which they did in my case. The order came in much faster than I expected. I would give 5 stars to the installer, he was a perfectionist and did a fantastic job working around the brick in our island. Pricing was ok. Since they are about the only game in town for tile, you pay what you pay, but I like supporting a local business. Would definitely recommend.
Rusty ( the owner) and the entire staff are helpful, knowledgeable, reliable, and work together as a team to deliver the project on time and on budget as promised. Renee does a great job offering options and layouts for great layouts in any room.. They backed up every part of the job and we can't say enough good things about this business . You just can't get the service and guarantee from any big box store anywhere! Thanks Premier team! We will have you do our next project this summer too. JL