Planet Fitness

Do not sign up here unless you could care less about customer service and money. Worst management ever. Basically does not exist. We had a situation where my wife was injured and could not use her membership any longer after signing up only 4 weeks prior. After being charged an annual fee, two monthly fees and a cancel charge it was a complete waste of time and money. She was only able to use the gym twice. When asked to speak with a manager about getting some kind of break of any kind on 5 different occasions and told he will call you back we finally called customer care. We were told again someone would call us back and each time reminded of no chance of getting out of the cancel fee or annual charge after just one month. They said it was a waste of time to try. In other words they said they really don't care about their members no matter the circumstance if you tried to cancel. Don't be fooled by their so called no obligation promotions and read the fine print. Don't waste your time here and don't plan on getting to speak with a manager about anything unless you want to pay them money. Then I am sure the great and powerful OZ will pop out from behind the desk. Still no call back from the manager or anyone else. Read a few other reviews with the same issues. Go to MUV fitness. Just slightly higher price but no hidden fees and no deception. They take care of their members and are obviously more in tune to customer service. I guess we should have read reviews before signing up. Jeez Planet Fitness, I hope your extra 60 bucks was worth it I wonder how many people will read this and think twice.