I wish I could provide a good review as Parsons came very well recommended... I've been a real estate investor for over 10 years and have never had an experience like this. We just moved here in 2015, and purchased a home on the verge of foreclosure. This just meant there were things that needed to be addressed in addition to the renovations needed to make the property work for our family. I was charged $1500 for Mr Parsons to even take the time to come out to the property and make a quote for projects to be done. I have NEVER paid for a quote before, however I was ok with this only because we were new to the area, he came highly recommended, and I was assured that most of that would be put towards the renovation costs.
I had several projects I was looking to do, adding a kitchen to the basement and enclosing a barn to make it more "livable" as well as repairing a a balcony, etc.
When the bid finally came in, for one of the projects I found it to be about $20,000+ over what is should have been ( I have since completed this particular project for less than $15,000 and am extremely happy with the results.) (Parsons bid came in at around $40,000 to add a kitchen to an already finished out space) Soooooo obviously we didn't quite see eye to eye on that project... in addition the "architect" that he brought in to assist never really seemed to grasp what I was looking for ... kept trying to add a window, etc.
I called in and left several messages trying to get other projects handled thinking that I had already invested $1500 I might as well get some of it back in the form of work... and because I liked Mr Parsons... he seemed knowledgeable and professional. I cannot say the same for his office staff sadly. Joyce ( I believe her name was) treated us as if we were asking for a handout. She was rude and condescending every time I called, she was rude to my mother when she went in to pay the $1500... I just thought well maybe she had a bad day... but nope every dealing with her was like rubbing 100 grit sandpaper up and down my spine. I'm not sure she ever even gave Mr Parsons the messages... Either way she basically lead me to believe that since we had not hired their company to do the over priced kitchen renovation they had no intention of working on any of the other projects I had discussed with Mr. Parsons when he was here. I cannot speak to the quality of this company's work as the quotation process and dealing with rude office staff has left such a bad taste in my mouth, I have gone elsewhere for my contractor needs... with wonderful results I might add..... Bottom line... plenty of reputable contractors and builders that don't make you pay for the privilege of receiving a quotation for services, I would start there if I were you.
All USA
I wish I could provide a good review as Parsons came very well recommended... I've been a real estate investor for over 10 years and have never had an experience like this. We just moved here in 2015, and purchased a home on the verge of foreclosure. This just meant there were things that needed to be addressed in addition to the renovations needed to make the property work for our family. I was charged $1500 for Mr Parsons to even take the time to come out to the property and make a quote for projects to be done. I have NEVER paid for a quote before, however I was ok with this only because we were new to the area, he came highly recommended, and I was assured that most of that would be put towards the renovation costs. I had several projects I was looking to do, adding a kitchen to the basement and enclosing a barn to make it more "livable" as well as repairing a a balcony, etc. When the bid finally came in, for one of the projects I found it to be about $20,000+ over what is should have been ( I have since completed this particular project for less than $15,000 and am extremely happy with the results.) (Parsons bid came in at around $40,000 to add a kitchen to an already finished out space) Soooooo obviously we didn't quite see eye to eye on that project... in addition the "architect" that he brought in to assist never really seemed to grasp what I was looking for ... kept trying to add a window, etc. I called in and left several messages trying to get other projects handled thinking that I had already invested $1500 I might as well get some of it back in the form of work... and because I liked Mr Parsons... he seemed knowledgeable and professional. I cannot say the same for his office staff sadly. Joyce ( I believe her name was) treated us as if we were asking for a handout. She was rude and condescending every time I called, she was rude to my mother when she went in to pay the $1500... I just thought well maybe she had a bad day... but nope every dealing with her was like rubbing 100 grit sandpaper up and down my spine. I'm not sure she ever even gave Mr Parsons the messages... Either way she basically lead me to believe that since we had not hired their company to do the over priced kitchen renovation they had no intention of working on any of the other projects I had discussed with Mr. Parsons when he was here. I cannot speak to the quality of this company's work as the quotation process and dealing with rude office staff has left such a bad taste in my mouth, I have gone elsewhere for my contractor needs... with wonderful results I might add..... Bottom line... plenty of reputable contractors and builders that don't make you pay for the privilege of receiving a quotation for services, I would start there if I were you.