I stopped to get an estimate on my car and the guy at Northwest Auto Body acted like I was an inconvenience. He didn't even take the time to give an appropriate estimate. He just said I needed two new bumbers and it would be $1500 or more. I went to another body shop in town and they were very welcoming and are willing to work with me to come up with a solution that won't cost $1500. Too bad Northwest Auto Body didn't take the time to get a new customer. All they ended up with is a bad review. Customer service is everything. Had Northwest given me the time of day, I would have spent the $1500. Just a side note: the other body shop has all 5☆ reviews.
All USA
I stopped to get an estimate on my car and the guy at Northwest Auto Body acted like I was an inconvenience. He didn't even take the time to give an appropriate estimate. He just said I needed two new bumbers and it would be $1500 or more. I went to another body shop in town and they were very welcoming and are willing to work with me to come up with a solution that won't cost $1500. Too bad Northwest Auto Body didn't take the time to get a new customer. All they ended up with is a bad review. Customer service is everything. Had Northwest given me the time of day, I would have spent the $1500. Just a side note: the other body shop has all 5☆ reviews.