Please DO NOT go to Dr. Narra. I have had a terrible time attempting to work with her. She will not answer your questions and will ignore you for weeks.
I went it on referral due to a concern about a mole and I have a family history of melanoma. I had my first melanoma removed a few years ago, so I've been very vigilant. I set an appointment for a procedure and clearly asked the woman helping me schedule the appointment how long having the mole removed would take. I believe the appointment was scheduled incorrectly because I wrote down an hour for the appointment when it was only 30 minutes (and I only saw the doctor for about 5).
I had made plans to be off my feet and had someone there to drive for me (mole was on the bottom of my foot). I had crutches and everything. I had planned ahead based on past experience with melanoma and dermatologists. Instead she scheduled me for nearly 2 weeks later (when I waited 6 to get into her clinic in the first place) for a "procedure". I still don't know what specifically will happen.
I reached out via email and left voicemails with concerns about how the appointment was handled and what to do to prepare for this procedure. I asked what will happen, how much I need to limit movement, if I will need to be on pain medication, how long it will take, and so on. Radio silence. No emails, no phone calls (except for the receptionist telling me a week ago that she would call, she's just busy). I'm extremely disappointed in the care provided and the lack of communication.
I called in to talk to an office manager - they don't have one. I asked to talk to the doctor, she's too busy and doesn't call back. Talk to the only 2 other people in the office apparently, "You really should ask the doctor, I'm not sure"... I've been trying to do that for weeks! Very frustrating and upsetting. Honestly, I'm more upset by dealing with her office than I am by potentially having a cancerous mole on my foot...
I feel like I am barely a concern to Dr. Narra. I do not trust her and I will be meeting a new dermatologist as a result. Please do not put yourself through this. If she doesn't care about someone who potentially has cancer, I don't know who she would communicate with.
All USA
Please DO NOT go to Dr. Narra. I have had a terrible time attempting to work with her. She will not answer your questions and will ignore you for weeks. I went it on referral due to a concern about a mole and I have a family history of melanoma. I had my first melanoma removed a few years ago, so I've been very vigilant. I set an appointment for a procedure and clearly asked the woman helping me schedule the appointment how long having the mole removed would take. I believe the appointment was scheduled incorrectly because I wrote down an hour for the appointment when it was only 30 minutes (and I only saw the doctor for about 5). I had made plans to be off my feet and had someone there to drive for me (mole was on the bottom of my foot). I had crutches and everything. I had planned ahead based on past experience with melanoma and dermatologists. Instead she scheduled me for nearly 2 weeks later (when I waited 6 to get into her clinic in the first place) for a "procedure". I still don't know what specifically will happen. I reached out via email and left voicemails with concerns about how the appointment was handled and what to do to prepare for this procedure. I asked what will happen, how much I need to limit movement, if I will need to be on pain medication, how long it will take, and so on. Radio silence. No emails, no phone calls (except for the receptionist telling me a week ago that she would call, she's just busy). I'm extremely disappointed in the care provided and the lack of communication. I called in to talk to an office manager - they don't have one. I asked to talk to the doctor, she's too busy and doesn't call back. Talk to the only 2 other people in the office apparently, "You really should ask the doctor, I'm not sure"... I've been trying to do that for weeks! Very frustrating and upsetting. Honestly, I'm more upset by dealing with her office than I am by potentially having a cancerous mole on my foot... I feel like I am barely a concern to Dr. Narra. I do not trust her and I will be meeting a new dermatologist as a result. Please do not put yourself through this. If she doesn't care about someone who potentially has cancer, I don't know who she would communicate with.