Very displeased with my visit at Nail Trix in Federal Way today. My cousin and I had called ahead of time to make an appointment for 1:30pm and then they told us to come at 2:00pm because the lady that we wanted to do our nails wouldn’t be available until that time. We arrived there and one of the ladies tried to basically say that we were late and then as I was doing my nails she continued to come up to me and try to prove that our appointment was for 1:30pm instead of 2:00pm when they told us to come at that time! She then accused us of not calling the right store, which then leaded me to show her the number on my phone just to have her say that it was the right number! She harassed me the entire time saying that I came late and that I didn’t call and then told me to have a nice day. Never will I ever return to this nail salon again. Tammy the one who always does my nails was great but the rest of the staff is really disrespectful and rude. I DEFINITELY DO NOT RECOMMEND THIS NAIL SALON AT ALL.
Very displeased with my visit at Nail Trix in Federal Way today. My cousin and I had called ahead of time to make an appointment for 1:30pm and then they told us to come at 2:00pm because the lady that we wanted to do our nails wouldn’t be available until that time. We arrived there and one of the ladies tried to basically say that we were late and then as I was doing my nails she continued to come up to me and try to prove that our appointment was for 1:30pm instead of 2:00pm when they told us to come at that time! She then accused us of not calling the right store, which then leaded me to show her the number on my phone just to have her say that it was the right number! She harassed me the entire time saying that I came late and that I didn’t call and then told me to have a nice day. Never will I ever return to this nail salon again. Tammy the one who always does my nails was great but the rest of the staff is really disrespectful and rude. I DEFINITELY DO NOT RECOMMEND THIS NAIL SALON AT ALL.