Mountain West Bank

Horrible!!! This used to be a great bank, they got all new staff and changed policies...tellers are rude, management doesn't seem to know what it's doing. Went to change my password because I was locked out, left without doing so because no one knew how, had to go to Valley branch. Went to change my last name about a month later, they changed it at my sister branch and have yet to figure out how to change it at there location. The new staff, including management, need customer service training and better training on their system.