MM Comfort Systems

I was scheduled two weeks out for a thorough maintenance of two rooftop air conditioners. The day came and I waited at the property for four hours during their "window". I didn't receive a call at all so I went back to the office to see if they called me there. NOPE! I called their office to get a recording then I waited to see if they would follow up. NOPE..I just left another message (as once again I got a recording) to see if they wanted to reschedule. In fairness, I must say that three years ago I used them for a personal job and the work was performed to satisfaction. Maybe this is a company that has grown too large they just forgot what a customer is....their bread and butter. Guess it's time to move on! I won't be using an unreliable company.

Called and got appointment for a NO HEAT situation, earliest available was next day (fine) I was out of area so left wife in charge. stay tuned for the rest of the story, they might make this right yet.