Maria House Cleaning Services

Maria's House Cleaning is excellent! I've been a regular customer for almost 2 years (both at my last house and my new house) and have always been satisfied with the service. I do monthly cleanings and think their pricing is very fair and competitive. Their staff is very quick to respond to my phone calls - always a call back within 24 hours and usually within a couple hours. They call you the day before your appointment to confirm your time slot and several times I've needed to reschedule my day or time slot and they've always been very accommodating. The cleaning staff have all been very polite and considerate. I've never had any issues and would definitely recommend them to anyone looking for a reliable cleaning service in the greater Seattle area!

So grateful to discover Maria House Cleaning through Angie's List. I easily connected with Maria; she came out and did a same day estimate. We scheduled a time and her employees Anton and Tatiana came on time (a problem with my last cleaner who was usually late without sending a text or calling, or a no show) and did a great job. Both are lovely people and considerate of me and my two kittens. They are also creative with getting at the many nooks/ crannies and high places in my home. I highly recommend Maria House Cleaning.

If you value your possessions - BEWARE! First of all, this company offers a free cleaning to clients who leave a positive online review. So many reviews here are biased and paid for. On 2 separate occasions, items have gone missing from my house on the day that the cleaners came. I think these items were mistakenly thrown away and I don't suspect that they were stolen or anything malicious, just a mistake. When I asked Maria Cleaning about it, they told me that it wasn't their fault and I just "lost" the items, which is not the case. The items were present when I left for work in the morning and absent when I got home. They refused to take responsibility or reimburse me. Oh, and I was a customer for 5 years - they did not value my patronage whatsoever. It is standard for all cleaning services to have insurance and reimburse when items are damaged. It is completely against industry standards for the cleaning service to refuse to reimburse clients and refuse to admit responsibility. I am suspicious of their insurance coverage. Extremely poor customer service.