Les Schwab Tire Center

606 East Broadway Street, Goldendale
Website: lesschwab.com
Phone: +1 509-773-5000

Opening hours:
Mon08:00-18:00
Tue08:00-18:00
Wed08:00-18:00
Thu08:00-18:00
Fri08:00-18:00
Sat08:00-17:00
Sunclosed

Categories: Car repair  Establishment 

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Reviews

1
Nov 30, 2018

Monica Lazcano

Worst service ever. I had a pair of studded Tires I brought into Goldendale Les Schwab twice to have stud removed. After driving a few weeks noticed a wobbling in the tire. Took it to Les schwab in The Dalles and they said tire had a bulge and possibly split. My son removed the tire the following day and we saw that studs had been punched into tire instead of pulled. We immediately took the tire to Les Schwab in Goldendale. The female service employee approached us and we explained to her what had happened and what we saw. She instructed us to go into the office to speak to her boss. In the meantime 4 or 5 employees had circled around the tire. My son witnessed one of the employees holding his head like what are we gonna do. Then one gentleman called us outside and asked us what the problem was. Told him about the studs. He said there are no studs in this tire. It was obvious that there were because an employee had already marked were the studs had been in the tire. We said you pulled the studs after we brought it in. He lied and said they didn't. These people are liars and thieves. DO NOT DO BUSINESS WITH THESE PEOPLE. My family has done business with this facility since it first opened in Goldendale. Never have I experienced such deceit in my life. If I knew how to post a picture of the tire clearly marked in chalk including x where the stud was. Believe me this picture is going to corporate. MY SON AND I COULD HAVE DIED ON THE FREEWAY DUE TO THERE NEGLIGENCE!!!


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