The worst customer service ever ! We have been calling for husband to get his exhaust done . My husband told them what he wanted at least 4 times even confirmed it the day before we had the appointed . Quoted at 160$ plus tax Everytime we called.we get there the old guy behind the counter says that they don't even make the one he had been asking for when we were standing there looking at one online ! He then says they would call once it was on the lift to go over what was to be done. Well NO ONE ever called and they decided just to do what they wanted! We go back to pick it up and the old guys says it going to be 300$ plus tax ! So I get involved and tell him that if someone had of called like we were told they would then we would have declined and taken our business elsewhere. I explain that all we have is 170$ to cover it like we were told plenty of times before . The old guy gets an attitude, talks down on my husband saying he needs to shut his mouth about what needs to be done to his truck when he doesn't know what he is talking about ! I paid 170$ and walked out lol. Very unpleasant, unprofessional, and very nasty !!!!
All USA
The worst customer service ever ! We have been calling for husband to get his exhaust done . My husband told them what he wanted at least 4 times even confirmed it the day before we had the appointed . Quoted at 160$ plus tax Everytime we called.we get there the old guy behind the counter says that they don't even make the one he had been asking for when we were standing there looking at one online ! He then says they would call once it was on the lift to go over what was to be done. Well NO ONE ever called and they decided just to do what they wanted! We go back to pick it up and the old guys says it going to be 300$ plus tax ! So I get involved and tell him that if someone had of called like we were told they would then we would have declined and taken our business elsewhere. I explain that all we have is 170$ to cover it like we were told plenty of times before . The old guy gets an attitude, talks down on my husband saying he needs to shut his mouth about what needs to be done to his truck when he doesn't know what he is talking about ! I paid 170$ and walked out lol. Very unpleasant, unprofessional, and very nasty !!!!