Tri-City Glass Inc

Do NOT go here. If the order is fine, great. (It wasn't the two times I went - I let the first one slide and didn't say anything.) If it's not fine and something is wrong with the order, they will NOT give you your money back. If you show any verbal displeasure with your order, they *immediately* tell you that you can go to Perfection Glass or Glass Nook! Then, if you show surprise that they'd send you packing (again, without refunding your $20) then this lady comes out from the back office and is very very nasty, going on about how they've been in business for 40 years (like they are now exempt from good customer service). I consider myself easy going and a customer service professional with my work experience... these employees running Tri-City Glass pass the buck, keep your money and then get mad if you disapprove of it. They have zero customer service skills when an the customer isn't happy with the order. They are giving this place a piss poor name and I won't be going back as long as those employees are there. And if "Larry" (if that's actually the owner's name) decides they are quality employees then I have to question his judgment as well. If you use this place, hope that your order is ok. If it's not... good luck. They do not appreciate being told the order wasn't correct. Horrible experience... horrible.

Got there and was helped out right away from Matt. He was a lot of fun to work with!! Plus got what I was asking for at a great price. I would go back to Tri-City Glass again.