Kay Jewelers

I have been shopping at Kay jewlers for many years now. I have never found a more helpful person then kylie. I placed a special order for my wife for Christmas. She made sure to walk me through the entire process. To make sure no detail was missed, and to look over as many pieces as I wanted to make sure I picked the one I really wanted. She made sure to call me the moment that the jewler called, and said there was a delay. However she had the piece back to me in time for Christmas. My wife could not have been happier. I will advise all those heading to Kay to seek out kylie. Her knowledge and customer service is exceptional.

Kylie is aight. She got mad Snipz though. GOT THE JOB AT MENCHIE'S BOIIIIIIIIII!!!!!!!

A few years ago I took my grandmother's diamond to these people for a reset. And at the time they also added a diamond band on both sides of the ring. Although I loved the look of the ring I didn't wear it much because it was to wide with the added band's. Then one night I brought it out for a special occasion and noticed that the diamond was crooked. So within a week I took it back to the store asking for it to be fixed. They refused ,not without charging me because it had been over a year. I was upset for many reasons. Number one, was their attitude. Number two, somethings change drastically with time,but not jewelry. Number three, shabby work is shabby work, and I shouldnt have to pay to have it repaired. So since then I have had the side rings removed, and I gave the other ring to my daughter which only refreshed my memory of why I would never shop there again!!! They want to paid for their mistakes!!