Always shop at journeys no where else. My kiddos love vans and chucks. This is mid April .I spent $300+ in store last weekend in febuary. Out of the 7 pairs ordered. 2 or my little girl were not available le so we had to order them. I never received them but waited the 6 weeks before calling. Not only does my receipt show they ordered the wrong size (I should have triple checked we all know how shopping with 3 littles can be) but I never received the 2 pairs for my baby girl. We expected our order by the beginning of the week after....we shopped and bought her whole spring wardrobe around these 3 pairs she had picked. I called thought something would be done after I was told they would contact ups. I understand busy seasons but I'm a good paying customer I don't go elsewhere but frankly I feel they just wanted the sale and could care less if my baby gets her shoes....still we wait
Always shop at journeys no where else. My kiddos love vans and chucks. This is mid April .I spent $300+ in store last weekend in febuary. Out of the 7 pairs ordered. 2 or my little girl were not available le so we had to order them. I never received them but waited the 6 weeks before calling. Not only does my receipt show they ordered the wrong size (I should have triple checked we all know how shopping with 3 littles can be) but I never received the 2 pairs for my baby girl. We expected our order by the beginning of the week after....we shopped and bought her whole spring wardrobe around these 3 pairs she had picked. I called thought something would be done after I was told they would contact ups. I understand busy seasons but I'm a good paying customer I don't go elsewhere but frankly I feel they just wanted the sale and could care less if my baby gets her shoes....still we wait