Icicle Village Resort

We recently stayed at the Icicle Village in for our SIXTH time as a family. We obviously really like the resort, but I wanted to write a review to highlight the desk/reservation staff members. Coming from the west side of the mountains the pass was treacherous in the morning so I called and cancelled our reservation. By noon the pass was clear & dry and totally passable. I called back and was able to secure our original reservation. Both times on the phone the front desk staff members were so helpful, friendly and professional. Truly accommodating and I truly appreciated their excellent customer service. We'll be back!

Really great stay. We stayed in the off season, so it was very affordable. It was a hotel that gave a lot of extra things with your stay, like a DVDs, pool, activity center, and great views of icicle ridge. It's the best stay I've had in Leavenworth, and definitely would visit again. Our room, also had a lot of space with a fireplace, and we had a basic room. Loved it.