Ordered ahead cause I was in a rush! Was told they wouldn't sub avacado for bacon which they have done countless times before. Since they wouldn't substitute avacado I said I didn't want avacado then. No big deal.
However they charged me the extra $1.50 when I got there. When I kindly said this isn't right they got upset and argued with me.. then finally gave me my money back but said "since that sandwich has avacado I'll have to make you a new one" terrible coustomer service!!! I been waiting for over 10 min and didn't have time for this.. hence why I called in!
Always have had a good experiences here, but it seems they lack simple coustomer service.
All USA
Ordered ahead cause I was in a rush! Was told they wouldn't sub avacado for bacon which they have done countless times before. Since they wouldn't substitute avacado I said I didn't want avacado then. No big deal. However they charged me the extra $1.50 when I got there. When I kindly said this isn't right they got upset and argued with me.. then finally gave me my money back but said "since that sandwich has avacado I'll have to make you a new one" terrible coustomer service!!! I been waiting for over 10 min and didn't have time for this.. hence why I called in! Always have had a good experiences here, but it seems they lack simple coustomer service.