We switched over to Gravity Payments in 2009, and the whole process was pretty seamless. We work with Art Tay who is our rep from Gravity. Art has always been highly responsive to any questions that come up. The company is very honest and transparent in terms of fees. Recently, our bank wanted to quote us for taking over all our credit card processing but they could not compete with Gravity, despite their high minimum wage. The business decision to pay these high minimum wages has not affected the rates they are charging us. They remain very cost competitive and a good company to do business with for credit card processing.
All USA
We switched over to Gravity Payments in 2009, and the whole process was pretty seamless. We work with Art Tay who is our rep from Gravity. Art has always been highly responsive to any questions that come up. The company is very honest and transparent in terms of fees. Recently, our bank wanted to quote us for taking over all our credit card processing but they could not compete with Gravity, despite their high minimum wage. The business decision to pay these high minimum wages has not affected the rates they are charging us. They remain very cost competitive and a good company to do business with for credit card processing.