I am very disappointed at the costumer service and getting their stuff together. They use to be good and very friendly, but wow. Today I took my boys in there and first my youngest picked out a game with a $19.99 price tag on it then when he went to purchase it she said sorry we forgot to remove that tag it's actually $59.99 then says do you still want it. I mean really you just tripled the price marked. So then my oldest picked out a game and took it to the counter she rings it up and then goes to get the game then comes back and says we don't have that game sorry someone put it back on the shelf. I mean really talk about incompetence . So of course we left with nothing. I don't know what happened to the guys who use to work there but they need to come back they were always very friendly the games were marked with the right prices and they didn't have cases that had no game on the floor. Please bring them back or at least people who can do their jobs right.
I enjoy the shop as do my kids. Clean and orderly. So far the employees have been able to answer all my questions and even mention offers or coupons to help me save a little. That is appreciated.