I'm actually quite surprised at the reviews, because each time I've ordered food from this place the service got progressively worse.
Initially, I thought the food was alright. I liked the variety of the menu. However, a lot of items are slathered in barbecue sauce and mayonnaise. Why? Does the owner think everyone likes their food drenched in barbecue sauce and mayonnaise?
The most important thing...
Don't. Get. Takeout. Seriously. Don't do it...at least over the phone. The lady that will take your order (usually the owner) will rush you through your order, and 9 times out of 10 will forget to tell the cooks to make the order. Over three times have I arrived and she forgot to put in my order. She doesn't really care to compensate you for it, either. It must happen often!
So, you are forced to wait an extra 20 minutes while they make your order, on top of the 15 minutes you were told to wait. Here I was, thinking the owner actually took my order, thinking it would be ready for me when I GOT THERE.
The cooks are good at what they do; too much mayonnaise and barbecue, but otherwise the food is good... perhaps they should open their own restaurant and elect a new manager, because the current owner is rude and incompetent.
I'm actually quite surprised at the reviews, because each time I've ordered food from this place the service got progressively worse. Initially, I thought the food was alright. I liked the variety of the menu. However, a lot of items are slathered in barbecue sauce and mayonnaise. Why? Does the owner think everyone likes their food drenched in barbecue sauce and mayonnaise? The most important thing... Don't. Get. Takeout. Seriously. Don't do it...at least over the phone. The lady that will take your order (usually the owner) will rush you through your order, and 9 times out of 10 will forget to tell the cooks to make the order. Over three times have I arrived and she forgot to put in my order. She doesn't really care to compensate you for it, either. It must happen often! So, you are forced to wait an extra 20 minutes while they make your order, on top of the 15 minutes you were told to wait. Here I was, thinking the owner actually took my order, thinking it would be ready for me when I GOT THERE. The cooks are good at what they do; too much mayonnaise and barbecue, but otherwise the food is good... perhaps they should open their own restaurant and elect a new manager, because the current owner is rude and incompetent.