Firestone Complete Auto Care

Brought my car in when they opened the doors at 8am for a simple tire change and alignment. Talked to the manager in the morning and he said all they had was two mechanics, but agreed to get the car done by close of business. At 5:30pm I still hadn't heard from them. Got an Uber to them and found they hadn't touched my car all day. A car I needed to get to work in the morning at 5am. This was my first time going to Firestone. It will be my last time.

For not having an appointment on a Saturday morning they did pretty a fairly quick job (3 hours) on the oil change and tires rotation. My only complaint is that I had a tire with a buldge in it and they didn't say anything until I brought the car back because the steering was off and the car shook. They did move it to the back for me when I returned to reduce the shaking. I chose not to buy new tires there as I found ones elsewhere (Costco) for cheaper.