Fidelity National Title

Warning: Do not let your realtor use Fidelity National Title Company in Silverdale. For peace of mind, request another company. They are simply incompetent and irresponsible. When you are buying or selling a house, you are reliant upon the integrity of the title company you chose. The first set of paperwork we received had my name spelled wrong and it was a name spelling that didn't make sense. My husband and I could accept that the mistake was a correctable typo and we contacted them and it was resolved, although it took several days and this nearly made us miss one the many deadlines one faces during the purchase of a home. ( We could understand a typo, but we did wonder why someone didn't just bother to do a simple double check of the data that had been entered. After all, you are paying them for doing an accurate and legally-significant service.) However, the worst was yet to come. When the day of signing the closing escrow papers arrived, the final paperwork from Fidelity National Title in Silverdale showed up with my husband's last name and my last name completely switched around. The names were completely wrong on the paperwork they had prepared. Switching last name can't even be even close to just calling it a typo problem. Someone had to go out of his or her way to type in our names completely wrong. They couldn't even copy the correct names as typed on the prior paperwork or already inputted on their computer. (We have different last names because my professional degree was obtained before we married, so I kept my maiden name.) There was no one "on call" for the office who could fax us corrected legal documents. We were signing on a Saturday and we were not in Silverdale. This meant that on the day we expected to compete the legal closing paperwork associated with purchasing our home, we were faced with either deciding to not sign the inaccurate paperwork and this would mean postpone closing which would require asking the seller for an extension of our closing date, or we could sign the documents with incorrect names by "crossing out and initialing and hand printing our correct names" on these seriously legal and significant documents pertaining to the purchase of our home. This is not a legal or emotional complication a competent Title Company should put a couple through. Obviously our trust in their ability to actually do an accurate title search is completely undermined as that requires details such as names and parcel numbers input. Twice they couldn't simply input our names correctly. If a business that a lay person needs to trust can not its job competently, don't give them your business, especially when it has such significant and legal implications. Home buying is stressful. It has forms, legal implications, financial commitments, and deadlines. It doesn't need to be complicated by an incompetent Title company. We don't even know if we'll have to sign everything again. We don't know if this might still affect our closing deadline. And we don't know if someday these inaccurate papers will cause a future problem for our children. Please don't allow a Title company to put you though what we have just experienced.